Terms of delivery and conditions
Shipping within Italy: 9,90 €
Shipping within Germany and Austria; 15,00 €
Free shipping from 150,00 € in Italy, Germany and Austria
Rest of the world: write to us at firstname.lastname@example.org
Orders are delivered Monday to Friday between 8am and 5pm. All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by X4U Express Courier with variable delivery time depending on the final destinations. Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. The Abbey of Novacella cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.